Premium Bike Delivery

Your Premium Bike Deserves a Premium Delivery Experience

At Pearson, we believe the delivery experience should reflect the premium quality of our bikes. From the moment you place your order, to the excitement of your first ride, we are committed to exceeding your expectations at every step. Whether you’re purchasing a road bike, a mountain bike, or a frame set, you can trust us to deliver your order with the utmost care, precision, and dedication.

Expert Assembly and Hand Delivery

For UK customers, your bike won’t just be delivered—it will be hand-delivered by an expert technician. This isn’t just a drop-off service. Unlike other brands that require you to unbox and assemble your bike, we deliver it fully built, tuned, and ready to ride—no packaging, no waste, no hassle.

When your bike arrives, our expert technician will personally ensure it’s perfectly set up and safe to ride. If any adjustments are needed, they will be made on the spot to ensure optimal performance.

Need help fitting pedals or a bottle cage? Our technician will take care of it for you. They’ll also walk you through key maintenance tips, explain warranty details, and discuss regular safety checks to keep your bike in top condition.

If you have any questions, this is the perfect opportunity to ask, ensuring you feel confident before your first ride.

Order Your Bike Online

Browse our curated collection of performance bikes, select the model that fits your style and cycling needs, and place your order with ease. Each bike is carefully assembled by our expert bike builders in our London workshop.

Every bike leaves our workshop finely tuned and unlike many other brands, Pearson bikes are delivered fully assembled and ready to ride, with no packaging waste and no setup required. Every bike leaves our workshop finely tuned and is backed by our extensive 5 year transferable warranty, so you’ll always have peace of mind.

Personalised Delivery: Tailored to Your Schedule

Once your order is placed, our dedicated customer service team will reach out to confirm your order, discuss any specific requirements, and provide you with an estimated build date and delivery window. We understand that your time is valuable, which is why we offer flexible, one-hour delivery slots that work for you.

Our delivery team will keep in touch to ensure you’re always updated, and we’ll coordinate everything so that receiving your new bike is effortless.

We’re proud to offer DHL International Delivery to all major international locations, bringing our premium bikes to cycling enthusiasts around the world.

• Delivery Time: International delivery times heavily depend on your location. You can check exact shipping charges and expected delivery times during checkout but please contact us should you need precise timings.
• Customs & Duties: Please note, local import duties, brokerage fees, and taxes may be applied by your local authority. These charges are outside of our control and cannot be refunded through Pearson Cycles..

Tracking: You can easily track your international order by visiting the following link: Track Your Order You’ll need your order number (starting with GE) and the email address used for the purchase to view updated tracking details.

What to Expect

Here’s what you can expect once you’ve placed your order:

1. Order Confirmation: We’ll confirm your order and discuss any specific details with you.
2. Bike Assembly: Our expert bike builders in London will assemble your bike to the highest standards.
3. Delivery Slot Confirmation: We’ll contact you to schedule a convenient one-hour delivery slot, keeping you informed throughout the process.
4. Hand-Delivery by an Expert Technician:
   
   - Your bike arrives fully assembled and ready to ride—no packaging, no waste, no hassle.
   
   - The technician will check every detail, ensure the bike is safe, and make any final adjustments as needed.
   
   - They can fit pedals or accessories and walk you through essential maintenance checks.
   
   - Have questions? Our expert will be on hand to guide you through everything.

With Pearson, your premium bike comes with a premium delivery experience. Enjoy the convenience, personal service, and peace of mind that your bike is perfectly set up and ready to ride from the moment it arrives.

Contact Us for More Information

We want you to feel confident every step of the way. If you have any questions about our delivery options, tracking, or need assistance with your order, please reach out to our friendly customer service team via email.