Every Pearson bike bought online or in-store includes a complimentary ‘bike-sizing fit’. From the knowledge we have gleaned from over 3000 Pearson precision bike fits, we ensure your bike is optimised for efficiency, comfort and control.

Our fully qualified mechanics will build and set up your bike. It will be tuned and ready to ride either straight from the box or collected from our store. Our customer care team will be in touch to arrange a delivery or collection time that suits you best.

We can alternatively deliver the bike to your local store or to your friendly mechanic.

We’ve been looking after customers for more than 160 years. Like the many who have come before, you can trust our service and after sales care to help keep you cycling for the years ahead.

• All Pearson frames come with a five-year warranty covering all manufacturing defects. Parts are covered by a one-year warranty.
• Every Pearson bike includes the offer of one month’s free insurance for protection and peace of mind. Plus an ongoing option to insure at a discounted rate.
• Should you feel your new bike doesn’t meet your expectations, we’re always happy to reassess any considerations ensure your bike is just right. For further advice on any aspect of cycling, simply email us, chat online, give us a call.
• Join the community - our intention for every customer is to uniquely build the most data driven, advanced and best fitting bicycle in the world. Share your experiences and benefits of Pearson alongside the many others who follow our Instagram channel across the globe